Refund policy

Cancellations

Orders can be canceled at no cost before the shipping label or Bill of Lading has been created.

Defective Merchandise Claims

  • Claims for defective or missing parts must be made within 30 days of receipt. After 30 days, no service agreement applies.

  • Items must be in their original boxes without any writing on the packaging.

  • Photos of defects are required, along with a copy of the invoice.

  • Claims for defective merchandise should be sent via email to support@everyspaceinch.com

In case of defects, shipping and handling costs will be covered by EverySpaceInch.

Damaged Items in Transit

All shipments are 100% insured.

Claims for merchandise damaged in transit must be filed with the freight carrier.

Inspect all boxes upon arrival. If there is visible damage, ensure the carrier signs the POD (Proof of Delivery) with “damaged” and be specific about the damage.

Take pictures of the damages to support your claim and refuse receipt of the package if damage is significant.

Any damages, defects, incorrect items, or missing parts must be reported to EverySpaceInch within 48 hours at support@everyspaceinch.com.

  • Please do not send your purchase back to the manufacturer without contacting us first.

Important Exclusions:

  • Sofas from supplier Acme are non-returnable.

Return Process

To initiate a return, please email info@everyspaceinch.com with your reason for return. You must receive a written RMA (Return Merchandise Authorization) from us before proceeding with the return.

  • The item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase.

  • Do not return items directly to the manufacturer without contacting us first, as we cannot track the return package.

Refunds (if applicable)

Once we receive and inspect your return, we will send you an email confirming your refund status. If approved, the refund will be credited to your account within 7-10 business days after receiving the returned product.

  • Shipping and handling costs will be deducted from the refund unless the return is due to a defect.

  • All returned merchandise must have a valid Return Authorization Number (RMA).

  • No cash refunds. Credit or exchange only.

For any additional inquiries regarding returns, refunds, or claims, please contact us at info@everyspaceinch.com.